At Move it or Lose It Inc. we thrive on customer satisfaction and want to make sure we can keep every customer completely satisfied if at all possible. To ensure the best customer service and training we ask our customers to review our services when we are complete. We ask to be rated from 1 to 5. 1 being poor and 5 being excellent. Here is what some of them had to say:
April 28th, 2010: Tanya O. "Ryan, Kenny, and Curtis were amazing! For anyone looking for a moving crew I would highly recommend this company. Ryan and his team were respectful to me and all my stuff. They were diligent about protecting furniture with moving blankets and ensuring all of my stuff was moved safely to the new place."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
March 27th, 2010: Cassey R. "Showed up on time, worked hard without taking breaks, and very friendly, will recommend to others."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
November 10th, 2009: Robert T. "Pricey, but worth it."
Customer Service: 5 Appearance: 4 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
October 21st, 2009: Jim K. "The guys did a great job. Very Punctual and worked very quickly. I will use your company again."
Customer Service: 4.5 Appearance: 4.5 Punctuality: 4.5 Speed of Service: 4.5 Overall Quality of Service:4.5
October 20th, 2009: Wesley N. "We really appreciate their efficiency and generousity in helping us in a pinch. I look forward to working with them in the future."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
October 17th, 2009: Gabe. M "You guys rocked!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
September 7th, 2009: Linda K. "Wish I could remember their names but the two men who made this move were excellendt and I would certainly call this company again. I especially appreciate that they were available on short notice and were fast but handled the antique cabinet professionally. They were both very polite."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
September 4th, 2009: Paul S. "Your staff was very professional. They were on time and courteous. Thank you for a quick and easy move."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
August 18th, 2009: Dave and Susie C. "I wish I knew the names of the gentlemen who moved us because they were incredible and worked so hard. We moved to an apartment with two sets of stairs and they did an amazing job getting everything carefully into our new place. We will absolutely call again when we move to our new house. Thanks, Susie C."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
August 1st, 2009: Dave S. "My husband and I were a bit hesitant to hire movers, we have heard horror stories! Your crew changed our mind. They were professional, they were friendly and funny! I am referring your services to all my colleagues and friends and we will definitely use you again in the future! Thank you."
Customer Service: 5 Appearance: 4 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
July 29th, 2009: Margaret N. "One of the hottest days of the summer. The did not complain at all. Great guys! I could not believe that they completed this move in just a few hours. Very nice, polite and personable guys that did everything they could to move my belongings quickly, carefully and efficiently. Thanks so much!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
May 23, 2009: Melinda "We appreciate the professionalism, quality and speed of the overall move."
Customer Service: 5 Appearance: 4 Punctuality:4 Speed of Service: 4 Overall Quality of Service:5
May 4th, 2009: Susan B. "I loved your company and have used them twice now and even recommended them. I can't remember the mover's names but they all were wonderful, polite, neat appearance and went the extra mile for me! I appreciated them all. Rank them as a 5++++ I have no complaints at all and will use you again in the future!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
April, 22nd, 2009: Bill M. "We will not hesitate to recommend Move it or Lose it. Seems to me that price is fair for the service provided"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
March 13th, 2009: Karen "I will definitely recommend to others and use your service again when/if I move."
Customer Service: 5 Appearance: 4 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
February 3, 2009: Kathleen B. " Thank you, you guys were great!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
January 15, 2009 Patrice G. " Thank you, you guys were great!" "Wow, the team was so professional and nice! The men are courteous, swift, strong, and precise... and careful! We appreciate their service!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
March 27th, 2010: Cassey R. "Showed up on time, worked hard without taking breaks, and very friendly, will recommend to others."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
November 10th, 2009: Robert T. "Pricey, but worth it."
Customer Service: 5 Appearance: 4 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
October 21st, 2009: Jim K. "The guys did a great job. Very Punctual and worked very quickly. I will use your company again."
Customer Service: 4.5 Appearance: 4.5 Punctuality: 4.5 Speed of Service: 4.5 Overall Quality of Service:4.5
October 20th, 2009: Wesley N. "We really appreciate their efficiency and generousity in helping us in a pinch. I look forward to working with them in the future."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
October 17th, 2009: Gabe. M "You guys rocked!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
September 7th, 2009: Linda K. "Wish I could remember their names but the two men who made this move were excellendt and I would certainly call this company again. I especially appreciate that they were available on short notice and were fast but handled the antique cabinet professionally. They were both very polite."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
September 4th, 2009: Paul S. "Your staff was very professional. They were on time and courteous. Thank you for a quick and easy move."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
August 18th, 2009: Dave and Susie C. "I wish I knew the names of the gentlemen who moved us because they were incredible and worked so hard. We moved to an apartment with two sets of stairs and they did an amazing job getting everything carefully into our new place. We will absolutely call again when we move to our new house. Thanks, Susie C."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
August 1st, 2009: Dave S. "My husband and I were a bit hesitant to hire movers, we have heard horror stories! Your crew changed our mind. They were professional, they were friendly and funny! I am referring your services to all my colleagues and friends and we will definitely use you again in the future! Thank you."
Customer Service: 5 Appearance: 4 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
July 29th, 2009: Margaret N. "One of the hottest days of the summer. The did not complain at all. Great guys! I could not believe that they completed this move in just a few hours. Very nice, polite and personable guys that did everything they could to move my belongings quickly, carefully and efficiently. Thanks so much!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
May 23, 2009: Melinda "We appreciate the professionalism, quality and speed of the overall move."
Customer Service: 5 Appearance: 4 Punctuality:4 Speed of Service: 4 Overall Quality of Service:5
May 4th, 2009: Susan B. "I loved your company and have used them twice now and even recommended them. I can't remember the mover's names but they all were wonderful, polite, neat appearance and went the extra mile for me! I appreciated them all. Rank them as a 5++++ I have no complaints at all and will use you again in the future!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
April, 22nd, 2009: Bill M. "We will not hesitate to recommend Move it or Lose it. Seems to me that price is fair for the service provided"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
March 13th, 2009: Karen "I will definitely recommend to others and use your service again when/if I move."
Customer Service: 5 Appearance: 4 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
February 3, 2009: Kathleen B. " Thank you, you guys were great!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
January 15, 2009 Patrice G. " Thank you, you guys were great!" "Wow, the team was so professional and nice! The men are courteous, swift, strong, and precise... and careful! We appreciate their service!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
January 6, 2009: Sara "Best, most efficient, consciencious movers ever!"
Customer Service: 5 Appearance: 4 Punctuality: 4 Speed of Service: 5 Overall Quality of Service:5
November 2, 2008: Robert G. " thanks for showing up on a Sunday on short notice!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
November 1, 2008: Michelle W. " The guys were very professional and polite, worked quickly but with care. I would recommend them to everybody and will again. Thank you !!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Sept 23, 2008: Jeannia S. " Things were not organized as they should have been, but Move it or Lose it was very kind through it all. I really appreciated how patient they were through all the chaos."
Customer Service: 5 Appearance: 4 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Sept 11, 2008: Mary B." Used Move It or Lose It twice now. Good job at a reasonable price... I'd give a top rating to the service I got."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Aug 15, 2008: Linda L." I only call Ryan and his Move It crew because they are on time, they don't waste time, they do a great job, whatever I need."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Aug 18, 2008: Dorthy M. "The gentlemen where just that. Gentlemen! Patient and diplomatic. Self assured in "best way" to travel, load, unload, hookup... whatever the event called for. Good use of time, to a fault. Will definitely use this service again, and I rave about it already."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5 "Extreme care and packaging (protection, movement of items)"
July 17, 2008: Lucy M. "I had called (2 other movers -names removed) several times but never even got a return call. Move It or Lose It, returned my call quickly and was available when I wanted. They came when planned and were quick, hard working and very fair in their billing. Both the guys who came over were so helpful! I would certainly use them again and will strongly reccomend them to friends and coworkers."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
July 10, 2008: Peg L. "The two men you sent were very nice and worked hard. They came when I need them. Thank You!"
Customer Service: 5 Appearance: 4 Punctuality: 5 Speed of Service: 5 Overall Quality of Service:5
June 29, 2008: Sylvia S. "Movers demonstrated good judgment, efficiency and respect."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service:5
June 13th, 2008: Christine B." I was very impressed with how easy and fast they made it for me. My house was cleared out very quickly but they did not make me nervous that any of my belongings ( or the walls!) would be damaged. I requested service at 8am and when they were running a couple of minutes behind they called to let me know; no ones does that these days. I would definitely recommend this service and will use them for my next move in a couple of years."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
Customer Service: 5 Appearance: 4 Punctuality: 4 Speed of Service: 5 Overall Quality of Service:5
November 2, 2008: Robert G. " thanks for showing up on a Sunday on short notice!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
November 1, 2008: Michelle W. " The guys were very professional and polite, worked quickly but with care. I would recommend them to everybody and will again. Thank you !!"
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Sept 23, 2008: Jeannia S. " Things were not organized as they should have been, but Move it or Lose it was very kind through it all. I really appreciated how patient they were through all the chaos."
Customer Service: 5 Appearance: 4 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Sept 11, 2008: Mary B." Used Move It or Lose It twice now. Good job at a reasonable price... I'd give a top rating to the service I got."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Aug 15, 2008: Linda L." I only call Ryan and his Move It crew because they are on time, they don't waste time, they do a great job, whatever I need."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
Aug 18, 2008: Dorthy M. "The gentlemen where just that. Gentlemen! Patient and diplomatic. Self assured in "best way" to travel, load, unload, hookup... whatever the event called for. Good use of time, to a fault. Will definitely use this service again, and I rave about it already."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5 "Extreme care and packaging (protection, movement of items)"
July 17, 2008: Lucy M. "I had called (2 other movers -names removed) several times but never even got a return call. Move It or Lose It, returned my call quickly and was available when I wanted. They came when planned and were quick, hard working and very fair in their billing. Both the guys who came over were so helpful! I would certainly use them again and will strongly reccomend them to friends and coworkers."
Customer Service: 5 Appearance: 5 Punctuality:5 Speed of Service: 5 Overall Quality of Service:5
July 10, 2008: Peg L. "The two men you sent were very nice and worked hard. They came when I need them. Thank You!"
Customer Service: 5 Appearance: 4 Punctuality: 5 Speed of Service: 5 Overall Quality of Service:5
June 29, 2008: Sylvia S. "Movers demonstrated good judgment, efficiency and respect."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service:5
June 13th, 2008: Christine B." I was very impressed with how easy and fast they made it for me. My house was cleared out very quickly but they did not make me nervous that any of my belongings ( or the walls!) would be damaged. I requested service at 8am and when they were running a couple of minutes behind they called to let me know; no ones does that these days. I would definitely recommend this service and will use them for my next move in a couple of years."
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
May 19th, 2008: Shannon B."
The experience was great- The guys were personable, energetic, and
terrific to work with! I would use their service again and recommend
them to anyone!!"
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
May 1st, 2008: Kevin "Excellent
service and very quick and paid attention to the details. I have used
these guys for 5 different moves in 4.5 years and have recommended them
to many friends. I would highly recommend.
Customer Service: 5 Appearance: 4 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
Customer Service: 5 Appearance: 4 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
May 1st, 2008: McKenzie G. "The
first time your services were utilized, your men were professional,
careful, caring, and quick. I was similarly pleased the second time,
and will use them again when I return to Portland.
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
Customer Service: 5 Appearance: 5 Punctuality: 5 Speed of Service: 5 Overall Quality of Service: 5
April 27th, 2008: Jess S. "
Move It or Lose It has moved me three times, they are fast and reliable
and I tell everyone to call them if they are looking to move. :)"
Customer Service: 5 Appearance: 5 Punctuality: 4 Speed of Service: 5 Overall Quality of Service: 5
Customer Service: 5 Appearance: 5 Punctuality: 4 Speed of Service: 5 Overall Quality of Service: 5